Privacy Policy

Privacy Policy

Last Updated: March 2026

At SCM Software Lab Pvt Ltd, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, products, and services.

1. Information Collection

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you fill out contact forms, request a free trial, or apply for careers.
• Technical Information: IP address, browser type, operating system, device information, and browsing behavior on our website.
• Business Information: Project requirements, industry details, and other information you voluntarily provide during consultations.
• Usage Data: Pages visited, time spent on pages, click patterns, and referral sources.

2. Use of Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our software products and consulting services
• To respond to inquiries, support requests, and free trial registrations
• To communicate about project updates, new services, and company news
• To process internship and career applications
• To analyze website usage and improve user experience
• To comply with legal obligations and enforce our terms of service

3. Data Security

We implement industry-standard security measures to protect your data, including:

• AES-256 Encryption: All sensitive data is encrypted at rest and in transit using AES-256 encryption standards.
• Secure Infrastructure: Our servers are hosted in secure, access-controlled environments with regular security audits.
• Access Controls: Strict role-based access controls ensure only authorized personnel can access sensitive information.
• Regular Backups: Automated backups ensure data integrity and disaster recovery readiness.

4. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for basic site functionality such as page navigation and secure area access.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Microsoft Clarity).
• Preference Cookies: Remember your settings and preferences for future visits.

You can manage cookie preferences through your browser settings at any time.

5. Third-Party Services

We may use third-party services for analytics, hosting, and communication purposes. These services have their own privacy policies and may collect information as described in their respective policies. Our third-party partners include:

• Microsoft Clarity (website analytics)
• Web-Stat (traffic analysis)
• Cloud hosting providers for application delivery

We do not sell, trade, or rent your personal information to third parties.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specifically:

• Contact Inquiries: Retained for up to 2 years after last interaction.
• Client Project Data: Retained for the duration of the engagement plus 3 years for support and legal compliance.
• Career Applications: Retained for up to 1 year after the application date.
• Analytics Data: Aggregated and anonymized data may be retained indefinitely for trend analysis.

7. User Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal obligations.
• Right to Restrict Processing: Request limitation on how we use your data.
• Right to Data Portability: Request transfer of your data in a structured, machine-readable format.
• Right to Object: Object to processing of your data for marketing or profiling purposes.

To exercise any of these rights, please contact us using the details below.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: sales@scmsoftwarelab.com
• Phone: +91 90524 31162
• Address: Guntur, Andhra Pradesh, India 522002

9. Policy Updates

SCM Software Lab reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our website and services after any changes constitutes acceptance of the updated Privacy Policy.