Mon – Sat: 9:00 AM – 7:00 PM IST

eCommerce Integration with ERP

Orders in, stock out, shipments tracked — automatically, in real time, with no re-keying.

Every online order that gets typed into an ERP by hand is a delay, a cost and an eventual mistake. We connect your storefronts and marketplaces directly to your ERP and your carriers, so orders arrive as documents, stock and pricing publish outward continuously, and shipment tracking flows back to the customer without anyone touching a keyboard.

Shopify, WooCommerce & more DHL, FedEx, UPS & FirstFlight Built-in REST API for anything else
Storefront

Specifically: your online store

This page covers the storefront side only — Shopify, WooCommerce, Magento and marketplace connections. The hard part is rarely the order itself; it is keeping stock accurate when the same unit can be sold in two places within the same second, and getting the tax and pricing right per channel.

  • Stock synchronisation that survives concurrent sales across channels
  • Channel-specific pricing, promotions and tax treatment
  • Order import with customer master matching rather than duplicate creation
  • Returns and refunds posted back to finance, not just to the storefront
What we deliver

eCommerce & ERP Integration Services

From channel mapping through build and cutover to monitored, supported operation.

01

Integration Design

Map channels, documents, tax and pricing rules, then agree exactly what syncs, in which direction, and how often.

02

Channel & Carrier Build

Connect storefronts, marketplaces and carriers with retry handling, error queues and monitoring built in.

03

Data & Catalogue Sync

Product, price, stock and customer synchronisation with buffer rules that prevent overselling.

04

Monitoring & Support

Dashboards, alerting and an SLA-backed desk that resolves stuck documents before you hear about them.

Our value promise

Measurable trading outcomes, without overspending

We combine deep delivery expertise with an affordable delivery model so you capture measurable results — without overspending.

No Manual Re-KeyingOrders arrive as documents — nobody retypes them into the ERP.
Faster DispatchOrders reach the warehouse in seconds instead of at the next batch.
No OversellingContinuous stock publishing with buffers stops two channels selling one unit.
Fewer Where-Is-My-Order EmailsTracking flows back to the storefront automatically.
Accurate InvoicingTax and pricing resolved once, in the ERP, not per channel.
Clean ReturnsReverse flows reconcile against the original order and invoice.
Visible FailuresStuck documents surface in a monitor instead of being discovered later.
Scales at PeakSale-day volumes handled by queueing rather than manual triage.
One Stock TruthThe ERP remains the single source of availability across channels.
Add Channels CheaplyThe second and third storefront cost far less than the first.
Carrier ChoiceSwitch or add carriers without rebuilding the fulfilment process.
End-to-End PartnershipWe monitor, support and extend the integration after go-live.
"We go beyond moving data to ensure your channels and ERP trade as one system. With integrations delivered for retailers, distributors and 3PL operators across India, the Middle East and the USA, our team blends ERP depth, API engineering and operational monitoring. From a free proof of concept to a supported production interface, we focus on creating sustainable value at every stage. Partner with us to sell everywhere and reconcile in one place."
Our Commitment to Connected Commerce — SCM Software Lab
Industries we serve

Connected commerce across every industry

We deliver eCommerce and carrier integrations across industries — each with its own fulfilment model and channel mix.

Retail & D2C

Omnichannel orders, returns and click-and-collect.

Distribution

Dealer portals, bulk orders and drop-ship fulfilment.

3PL & Fulfilment

Multi-client warehousing with per-client channel connections.

Manufacturing

Direct-to-customer sales alongside traditional channels.

Pharmaceutical

Batch and expiry integrity maintained through online fulfilment.

Food & Agriculture

Perishables, cold chain and short delivery windows.

Fashion & Apparel

Variants, sizes and high return volumes handled cleanly.

Electronics

Serial tracking, warranty registration and RMA flows.

Healthcare Supplies

Regulated products with traceability through to delivery.

Automotive Parts

Deep catalogues, fitment data and dealer replenishment.

Hospitality Supply

Recurring orders and contract pricing per property.

Industrial Supply

Long-tail catalogues with negotiated customer pricing.

Connected commerce

Your storefronts and carriers, wired into one ERP

Orders flow in from every sales channel and shipments flow out to every carrier — automatically, in real time, with no re-keying. We have already delivered these integrations in production.

eCommerce platforms

Shopify WooCommerce WinxCommerce BigCommerce
ERP + WMS One source of truth for stock, orders, invoices and shipments

Carrier partners

DHL FedEx UPS FirstFlight
Orders & customers in Live stock & price out Invoices & payments AWB & label generation Tracking back to the store Returns & cancellations

Any other platform? Our built-in REST API handles it.

The ERP ships with a documented REST API, so connecting a storefront, marketplace or carrier we have not integrated before is straightforward — no core changes, no middleware licence. Authentication, rate limiting and retry handling are built in, and every exchange is logged for audit and troubleshooting.

AI is in every app we build

Your users ask. Your app answers.

Forms and filters are dead UX. We embed an AI conversation layer into the systems we ship — so your people get answers, charts and actions in seconds, without learning your menu tree.

Ask your data Powered by Claude

User: Which orders failed to sync to the ERP today?

AI: Three orders — all blocked on the same missing tax code.

  • SHP-10241Tax code missing
  • SHP-10247Tax code missing
  • SHP-10250Tax code missing

User: Fix the mapping and retry them

AI: Done — tax code mapped and all three orders re-imported successfully. Open the monitor →

Built with Anthropic Claude

An AI layer inside your product — not bolted on.

Every system we build now ships with an optional AI assistant that reads your real data — orders, stock, shipments, settlements — and answers in natural language. No new tab, no separate chatbot tool. Just a conversation, where the work happens.

Behind the scenes we also build with Claude — pairing it on architecture, code generation, test writing and migrations. The same AI that writes our code now lives inside your system to serve your team.

Natural-language queries Voice input Multi-language Document understanding Action shortcuts Personalised summaries

Ask

Your user types — or speaks — a plain English question or instruction inside your app.

Understand

It understands the request, pulls exactly the right information, and stays within each person's access.

Answer

The answer lands as a chart, table, summary or one-click action — right inside your app, not in a side panel.

Add an AI layer to your system

NDA-first · 30-minute strategy call · we ship a working prototype in two weeks

Zero Risk • Zero Upfront

Start Your Integration with Zero Risk

We deliver a working Proof of Concept before any financial commitment. Watch a real order flow from your storefront into your ERP, and decide with confidence — no upfront charges, no lock-in contracts.

Free Working Prototype

We build a working integration for one channel and one flow — a real order moving from your storefront into your ERP — in just 2-3 weeks, completely free of charge.

Source Code Ownership Available

Get full source code and IP ownership of your project for an additional fee. No vendor lock-in — you control your software.

Walk Away Anytime

Not satisfied? Walk away with zero obligation. No penalty, no questions asked. The POC is yours to keep either way.

No Lock-in Contracts

We don't believe in trapping clients. Flexible engagement models — fixed price, T&M, or dedicated team. You choose.

What's Included in the Free POC?

Live order flowA real order travelling from your storefront into your ERP
Stock sync proofAvailability publishing back to the channel automatically
Carrier testAn AWB and label generated with your chosen carrier
Error handling demoWhat happens when a message fails, and how you see it
Project roadmapClear timeline with a transparent cost estimate
Live walkthroughA demo with your operations and finance team before you decide

Ready to see a real order flow into your ERP — for free?

Schedule Free Consultation

No credit card required • No commitment • Response within 24 hours

Questions

Frequently asked questions

We ship production-grade integrations with Shopify, WooCommerce, BigCommerce, WinxCommerce 2, WinxCommerce, Wix Commerce, Laravel-based stores, PrestaShop and OpenCart. The same integration broker fronts any of them, so adding a second store later is a configuration change, not a rewrite.
We have pre-built mappings for iDempiere, SAP S/4HANA, SAP Business One, Tally ERP and Zoho. We have also integrated with Oracle NetSuite, Microsoft Dynamics 365 Business Central and several home-grown Java and .NET ERPs. If your ERP exposes a REST, SOAP or message-queue interface, we can wire it in.
Real-time, webhook-driven, with batch as a fall-back. Orders, payments and stock adjustments fire as webhooks the moment they happen in the store, and the broker pushes them to the ERP in milliseconds. Nightly batches are reserved for catalog backfills and reconciliations — not for the customer-facing flow.
We reserve ERP stock the instant an order is placed and release the reservation on cancellation, expiry or refund. Where the store supports it we also push live ATP — available-to-promise — back to the storefront, so a customer cannot complete a checkout for a SKU that another customer reserved one second earlier.
Returns and refunds are first-class. The store posts an RMA, the broker creates a return order in the ERP, reverses the GL postings, restocks the inventory at the original warehouse and triggers the refund through the payment gateway — with the audit trail visible on every step in the run dashboard.
Each store sells in its native currency and tax regime. The broker normalises everything into the ERP base currency using configurable rates, books GST or VAT correctly per the jurisdiction, and posts to the right GL accounts. India GST, UAE VAT, UK VAT, Saudi VAT, Singapore GST and Australian GST are all covered out of the box.
Yes. One ERP can sit behind dozens of stores across geographies, with per-store catalog scoping, per-warehouse stock allocation, and per-channel pricing. Inventory is read from the right warehouse for the customer's shipping postcode, and orders route to the closest fulfillment node automatically.
A focused Shopify to iDempiere or Shopify to SAP Business One integration with order, stock, invoice and customer sync lands in 6 to 10 weeks end-to-end — including discovery, sandbox build, dual-run with the live store, and a sandbox-first go-live with monitoring on day one. We run a free 10-day proof-of-concept first so you can see the broker move a real order before you commit.

Sell Everywhere, Reconcile in One Place

Let us connect your storefronts and carriers to the ERP you already run.