Mon – Sat: 9:00 AM – 7:00 PM IST

Talk to the people who will actually build it

No call centre, no gatekeeping — your first reply comes from an engineer who has shipped this before.

Tell us what you are trying to fix — an ERP rollout, a warehouse that runs on spreadsheets, a payroll month that takes a week, an app that needs to reach Android and iOS at once. We will tell you honestly whether we are the right team for it, and what it would realistically take.

Reply within one business day NDA signed before any detail is shared Free Proof of Concept
Ways to reach us

Pick whichever channel suits you

All four reach the same small team in Guntur. Nothing gets routed through a ticket queue before a human reads it.

Email us

Best for project enquiries where you can share context, documents or a requirement note up front.

sales@scmsoftwarelab.com

Call or WhatsApp

Fastest route if you want to talk something through before writing it down. Same number for both.

+91 90524 31162

Visit the office

D No: 31-15-1311, 2nd Floor, 15/2 Arundelpet, Guntur (Dist), Andhra Pradesh — 522002, India.

Please call ahead so the right person is in.

Existing client support

Already live with us? Raise it on the AMS desk and it lands directly with your delivery team, not a stranger.

Open a support request

Start a conversation

Tell us what you are trying to solve

You do not need a finished specification. A paragraph about the problem is enough for us to come back with something useful.

Get in touch

Our team in Guntur, Andhra Pradesh works with clients across India, the USA, the Middle East and worldwide. Choose whichever channel suits you best.

Call Us

+91 90524 31162

Office Location

D No : 31-15-1311, 2'nd Floor, 15 / 2 Arundelpet, Guntur (Dist), Andhra Pradesh, ZIP - 522002, INDIA

Working Hours

Mon – Sat: 9:00 AM – 7:00 PM IST

  • We sign an NDA before you share anything sensitive — just ask and we will send ours, or sign yours.
  • Your enquiry is never passed to a third party, a reseller or a lead-generation network.
  • If we are not the right fit for your project, we will say so rather than waste your time.

Send us a message

Fill in the form and our team will get back to you.

By sending this you agree to our Privacy Policy. We use your details only to reply to this enquiry.

"Every enquiry that arrives here is read by someone who builds the software — not by a sales desk working from a script. If your question needs a straight answer about feasibility, effort or cost, you will get one, even when the answer is that you do not need us. That has cost us projects. It has also won us clients who are still with us a decade later."
How we handle enquiries — SCM Software Lab
After you hit send

What actually happens next

No black box. Here is the sequence from your message landing in our inbox to a working prototype in your hands.

01

We acknowledge — within one business day

A real person confirms receipt and tells you who is picking it up. If your message arrives on a Sunday, expect Monday morning IST.

02

We sign an NDA — before the detail

Ours or yours, whichever you prefer. Nothing confidential needs to be discussed until that is in place.

03

A 30-minute discovery call

Not a pitch. We ask about your current process, your systems, your volumes and where it hurts — and you ask us anything you like.

04

A free Proof of Concept

Where it makes sense, we build a working prototype on your real data in two to three weeks, at no charge, so you are judging something real rather than a slide.

05

A written scope and estimate

Phases, timeline, team shape and cost — in writing, with the assumptions stated. You decide from there, and walking away costs you nothing.

Who picks it up

Point your message at the right desk

One inbox, but it helps if the subject line says which of these you need — it reaches the right person faster.

New projects

Scoping, estimates, proposals and a free POC for ERP, CRM, HRMS, mobile or integration work.

Support & AMS

Incidents, change requests and enhancements for systems we already run for you.

Integrations

Storefronts, carriers, payment gateways, banks and anything that needs to talk to your ERP.

Partnerships

Resellers, implementation partners and product companies looking for a delivery arm.

Careers

Engineering, consulting and the commission-based pre-sales role. See Careers first.

Security & compliance

NDA requests, data-handling questions, security questionnaires and vendor due diligence.

Where we work

We work from India — for teams in every timezone

Core hours are 9:00 AM – 7:00 PM IST, Monday to Saturday. Here is how that lands where you are, and how we handle the gap.

India — head office

Guntur, Andhra Pradesh. Full overlap with your working day, and you are welcome to visit the office.

Middle East

UAE, Saudi Arabia, Qatar and Kuwait sit 1.5–2.5 hours behind IST — a near-complete overlap with our day.

Europe & UK

Your morning is our afternoon. Calls before 6:30 PM IST land comfortably inside your working day.

USA & Canada

The hardest gap, so we plan for it — early-IST calls for the US morning, written daily updates, and a 24×7 AMS desk for live systems.

Trust & Security

Your Projects & Data Are Safe With Us

We protect your business data, source code and intellectual property with legally binding agreements. Every enquiry is treated as confidential from the first message.

NDA-Protected Projects

Every engagement starts with a signed NDA — before any discovery call, demo or data exchange. Your code, data and business logic stay confidential.

Full IP Ownership

You own 100% of the source code and intellectual property. No vendor lock-in, ever.

Long-Term Partnership

We build trust through transparency, reliable delivery, and ongoing support that grows with you.

Zero Risk • Zero Upfront

See it working before you spend anything

We deliver a working Proof of Concept before any financial commitment. See real results, validate the approach, and decide with confidence — no upfront charges, no lock-in contracts.

Free Working Prototype

We build a functional prototype with your real business data in just 2-3 weeks — completely free of charge.

Source Code Ownership Available

Get full source code and IP ownership of your project for an additional fee. No vendor lock-in — you control your software.

Walk Away Anytime

Not satisfied? Walk away with zero obligation. No penalty, no questions asked. The POC is yours to keep either way.

No Lock-in Contracts

We don't believe in trapping clients. Flexible engagement models — fixed price, T&M, or dedicated team. You choose.

What's Included in the Free POC?

Functional demoCovering your core business workflows end to end
Integration proofWorking connection to your existing systems (ERP, CRM, eCommerce)
UI/UX wireframesClickable prototype screens you can navigate
Technical architectureSolution blueprint and architecture document
Project roadmapClear timeline with a transparent cost estimate
Live walkthroughA demo with your team before you decide anything

Ready to see it working — for free?

Schedule Free Consultation

No credit card required • No commitment • Response within 24 hours

Before you write

Questions people ask before getting in touch

The six that come up most often. The full list lives on our FAQ page.

Within one business day, and usually the same day if you write during IST working hours. Our week runs Monday to Saturday, so a Friday evening message is answered on Saturday rather than the following Monday.

No. Most of our best projects started with a paragraph describing a problem. If you have a specification we will read it; if you do not, the discovery call exists precisely to turn what is in your head into something written down. Bring the problem, not the solution.

Yes, and we would rather you asked than not. We can send our standard mutual NDA, or sign the one your legal team uses. Either way it is in place before any demo, data sample or architecture discussion.

Yes — for the scope we agree up front, typically two to three weeks of work on a slice of your real process. There is no charge and no obligation to continue. We do it because a working prototype settles arguments that a proposal document cannot, and because it tells us as much about the fit as it tells you.

There is no formal floor. We have taken on single integrations and month-long app builds alongside multi-year ERP programmes. What matters more than size is whether the work is something our team is genuinely good at — if it is not, we will tell you and, where we can, point you somewhere better.

Regularly — across the USA, the UK, the Middle East, Singapore, Australia and Canada. Contracts, invoicing and support are handled remotely, with call times set around your working day rather than ours. See the timezone section above for how the overlap works in practice.

Have Questions? Get in Touch with Us!

Our team is ready to help you with ERP, mobile apps, integrations and everything in between.