Mon – Sat: 9:00 AM – 7:00 PM IST

Enterprise Integration Services

Your storefronts, carriers, banks and back office talking to one another — without a person copying data between them.

Most operations do not need another system; they need the systems they already run to agree. We connect eCommerce platforms, carriers, payment gateways and ERP through a documented REST layer, so an order placed online becomes a pick list, a shipment and a ledger entry without anyone re-keying it.

Free Proof of Concept NDA before any detail is shared Delivering since 2015
Overview

The integration layer as a whole

This is the parent page for all integration work: one documented REST layer between your ERP and everything around it. If you are not yet sure which systems need connecting, or you are weighing whether to build the middleware in-house, start here rather than on the storefront or carrier pages.

  • A single integration layer rather than point-to-point scripts per system
  • Monitoring, retry and dead-letter handling so silent failures surface
  • Documented endpoints your own developers can extend without us
  • Payment gateway, finance system and internal application connections
Integration Strategy

The order is the easy part, everything after is not

Most integration projects underestimate the same thing: orders flow in cleanly, and then reality arrives — part shipments, cancellations, returns, price changes and stock that two channels both just sold.

We build integrations that handle the messy cases, not just the happy path. Orders land in the ERP as proper documents with customer, tax and pricing resolved. Stock publishes outward continuously with buffer rules so two channels cannot oversell the same unit. Part shipments, cancellations and returns flow in both directions and reconcile against the original order. Every exchange is logged, retried on failure and visible in a monitor, because the question that matters at 9am on a Monday is not whether the integration works but where a specific order got stuck.

On the outbound side we connect the same ERP to your carriers — generating AWBs and labels, pushing manifests and pulling tracking status back to the storefront so customers stop emailing to ask. Because we build ERP systems ourselves, the integration is designed with both ends in view rather than bolted onto a black box. And where you use a platform we have not connected before, our built-in REST API means it is a configuration exercise rather than a new project.

What we deliver

eCommerce & ERP Integration Services

From channel mapping through build and cutover to monitored, supported operation.

01

Integration Design

Map channels, documents, tax and pricing rules, then agree exactly what syncs, in which direction, and how often.

02

Channel & Carrier Build

Connect storefronts, marketplaces and carriers with retry handling, error queues and monitoring built in.

03

Data & Catalogue Sync

Product, price, stock and customer synchronisation with buffer rules that prevent overselling.

04

Monitoring & Support

Dashboards, alerting and an SLA-backed desk that resolves stuck documents before you hear about them.

Integration capabilities

Production-Grade Integration Engineering

The capabilities that separate a demo integration from one your business can trade on.

Order Import

Orders as proper ERP documents with tax, pricing and customer resolved.

Live Stock Sync

Continuous availability publishing with per-channel buffer rules.

Price & Catalogue

Product, variant and price list synchronisation across channels.

Carrier Integration

AWB generation, label printing and manifest handover.

Tracking Updates

Shipment status pushed back to the storefront and the customer.

Returns & Refunds

Reverse flows reconciled against the original order and invoice.

Payment Reconciliation

Gateway settlements matched to orders and posted to accounts.

Part Shipments

Split fulfilment handled without breaking the customer's order view.

Error Queues

Failed messages retried, queued and visible — never silently dropped.

Monitoring Dashboard

Live view of every interface, with alerting when something stalls.

Secure by Design

Token authentication, encryption in transit and full audit logging.

Open REST API

Documented endpoints for any platform we have not connected before.

Our value promise

Measurable trading outcomes, without overspending

We combine deep delivery expertise with an affordable delivery model so you capture measurable results — without overspending.

No Manual Re-KeyingOrders arrive as documents — nobody retypes them into the ERP.
Faster DispatchOrders reach the warehouse in seconds instead of at the next batch.
No OversellingContinuous stock publishing with buffers stops two channels selling one unit.
Fewer Where-Is-My-Order EmailsTracking flows back to the storefront automatically.
Accurate InvoicingTax and pricing resolved once, in the ERP, not per channel.
Clean ReturnsReverse flows reconcile against the original order and invoice.
Visible FailuresStuck documents surface in a monitor instead of being discovered later.
Scales at PeakSale-day volumes handled by queueing rather than manual triage.
One Stock TruthThe ERP remains the single source of availability across channels.
Add Channels CheaplyThe second and third storefront cost far less than the first.
Carrier ChoiceSwitch or add carriers without rebuilding the fulfilment process.
End-to-End PartnershipWe monitor, support and extend the integration after go-live.
"We go beyond moving data to ensure your channels and ERP trade as one system. With integrations delivered for retailers, distributors and 3PL operators across India, the Middle East and the USA, our team blends ERP depth, API engineering and operational monitoring. From a free proof of concept to a supported production interface, we focus on creating sustainable value at every stage. Partner with us to sell everywhere and reconcile in one place."
Our Commitment to Connected Commerce — SCM Software Lab
End-to-end flow

From order placed to tracking delivered

Every step between a customer clicking buy and a parcel arriving is automated, logged and monitored — including the steps that usually go wrong.

STEP 01

Order

Customer buys on any connected channel

STEP 02

Import

Order lands in the ERP as a document

STEP 03

Allocate

Stock reserved and availability republished

STEP 04

Pick & Pack

Warehouse fulfils against the ERP order

STEP 05

Ship

AWB and label generated with the carrier

STEP 06

Track

Status flows back to the store and customer

Industries we serve

Connected commerce across every industry

We deliver eCommerce and carrier integrations across industries — each with its own fulfilment model and channel mix.

Retail & D2C

Omnichannel orders, returns and click-and-collect.

Distribution

Dealer portals, bulk orders and drop-ship fulfilment.

3PL & Fulfilment

Multi-client warehousing with per-client channel connections.

Manufacturing

Direct-to-customer sales alongside traditional channels.

Pharmaceutical

Batch and expiry integrity maintained through online fulfilment.

Food & Agriculture

Perishables, cold chain and short delivery windows.

Fashion & Apparel

Variants, sizes and high return volumes handled cleanly.

Electronics

Serial tracking, warranty registration and RMA flows.

Healthcare Supplies

Regulated products with traceability through to delivery.

Automotive Parts

Deep catalogues, fitment data and dealer replenishment.

Hospitality Supply

Recurring orders and contract pricing per property.

Industrial Supply

Long-tail catalogues with negotiated customer pricing.

What actually syncs

Four flows that make channels and ERP one system

Integration is not one connection — it is four continuous flows, each with its own failure modes.

Four flows, running continuously

A working integration keeps four conversations going at once: orders coming in, availability going out, shipments dispatching, and money reconciling. Each is queued, retried and monitored independently, so a carrier outage never stops orders arriving and a catalogue update never blocks dispatch.

FLOW 01

Orders In

Every order, cancellation and return imported as a proper ERP document with tax, pricing and customer resolved.

FLOW 02

Stock & Price Out

Availability and pricing published continuously with per-channel buffers so nothing is oversold.

FLOW 03

Shipments & Tracking

AWBs and labels generated with the carrier, then tracking status pushed back to the storefront.

FLOW 04

Money Reconciled

Gateway settlements matched to orders and posted to accounts, so finance closes without a spreadsheet.

Connected commerce

Your storefronts and carriers, wired into one ERP

Orders flow in from every sales channel and shipments flow out to every carrier — automatically, in real time, with no re-keying. We have already delivered these integrations in production.

eCommerce platforms

Shopify WooCommerce WinxCommerce BigCommerce
ERP + WMS One source of truth for stock, orders, invoices and shipments

Carrier partners

DHL FedEx UPS FirstFlight
Orders & customers in Live stock & price out Invoices & payments AWB & label generation Tracking back to the store Returns & cancellations

Any other platform? Our built-in REST API handles it.

The ERP ships with a documented REST API, so connecting a storefront, marketplace or carrier we have not integrated before is straightforward — no core changes, no middleware licence. Authentication, rate limiting and retry handling are built in, and every exchange is logged for audit and troubleshooting.

Why choose us

Why Choose Our Integration Team?

Because the hard part is not the first order — it is the thousandth, on a sale day, when a carrier API goes down.

We Build ERPs TooBoth ends designed together, not bolted onto a black box.
Global + LocalIntegrations running for clients across India, the Middle East and the USA.
End-to-EndDesign, build, cutover, monitoring and long-term support.
Built for FailureRetries, error queues and alerting — because APIs do go down.
Peak-Day ReadyQueued architecture that absorbs sale-day volume without manual triage.
KPI DrivenMeasured on order latency, sync accuracy and stuck-document count.
Full VisibilityA monitor that answers where a specific order got stuck, instantly.
Open APIAny platform we have not connected is a configuration, not a project.
Cloud or On-PremDeployed wherever your ERP lives, sized for your volumes.
24x7 Support DeskSLA-backed monitoring across time zones.
Secure by DesignToken authentication, encryption and complete audit logs.
Add Channels EasilyNew storefronts and carriers onboard onto the same framework.
AI is in every app we build

Your users ask. Your app answers.

Forms and filters are dead UX. We embed an AI conversation layer into the systems we ship — so your people get answers, charts and actions in seconds, without learning your menu tree.

Ask your data Powered by Claude

User: Which orders failed to sync to the ERP today?

AI: Three orders — all blocked on the same missing tax code.

  • SHP-10241Tax code missing
  • SHP-10247Tax code missing
  • SHP-10250Tax code missing

User: Fix the mapping and retry them

AI: Done — tax code mapped and all three orders re-imported successfully. Open the monitor →

Built with Anthropic Claude

An AI layer inside your product — not bolted on.

Every system we build now ships with an optional AI assistant that reads your real data — orders, stock, shipments, settlements — and answers in natural language. No new tab, no separate chatbot tool. Just a conversation, where the work happens.

Behind the scenes we also build with Claude — pairing it on architecture, code generation, test writing and migrations. The same AI that writes our code now lives inside your system to serve your team.

Natural-language queries Voice input Multi-language Document understanding Action shortcuts Personalised summaries

Ask

Your user types — or speaks — a plain English question or instruction inside your app.

Understand

It understands the request, pulls exactly the right information, and stays within each person's access.

Answer

The answer lands as a chart, table, summary or one-click action — right inside your app, not in a side panel.

Add an AI layer to your system

NDA-first · 30-minute strategy call · we ship a working prototype in two weeks

Trust & Security

Your Trading Data Is Safe With Us

Your order flow, customer list and negotiated pricing pass through every integration we build. We protect them with legally binding agreements and strict confidentiality protocols on every engagement.

NDA-Protected Projects

Every engagement starts with a signed NDA — before any discovery call, demo or data exchange. Your order data, customer lists and pricing stay confidential.

Full IP Ownership

You own 100% of the source code and intellectual property. No vendor lock-in, ever.

Long-Term Partnership

We build trust through transparency, reliable delivery, and ongoing support that grows with you.

Zero Risk • Zero Upfront

Start Your Integration with Zero Risk

We deliver a working Proof of Concept before any financial commitment. Watch a real order flow from your storefront into your ERP, and decide with confidence — no upfront charges, no lock-in contracts.

Free Working Prototype

We build a working integration for one channel and one flow — a real order moving from your storefront into your ERP — in just 2-3 weeks, completely free of charge.

Source Code Ownership Available

Get full source code and IP ownership of your project for an additional fee. No vendor lock-in — you control your software.

Walk Away Anytime

Not satisfied? Walk away with zero obligation. No penalty, no questions asked. The POC is yours to keep either way.

No Lock-in Contracts

We don't believe in trapping clients. Flexible engagement models — fixed price, T&M, or dedicated team. You choose.

What's Included in the Free POC?

Live order flowA real order travelling from your storefront into your ERP
Stock sync proofAvailability publishing back to the channel automatically
Carrier testAn AWB and label generated with your chosen carrier
Error handling demoWhat happens when a message fails, and how you see it
Project roadmapClear timeline with a transparent cost estimate
Live walkthroughA demo with your operations and finance team before you decide

Ready to see a real order flow into your ERP — for free?

Schedule Free Consultation

No credit card required • No commitment • Response within 24 hours

Sell Everywhere, Reconcile in One Place

Let us connect your storefronts and carriers to the ERP you already run.