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ERP Multi-Carrier Integration

DHL, FedEx, UPS and your regional couriers wired into one dispatch screen inside the ERP.

Warehouse teams should not be logging into four courier portals to book a shipment. We integrate multiple carriers behind a single dispatch action — rate comparison, label generation, tracking and proof of delivery flowing back to the sales order automatically.

Free Proof of Concept NDA before any detail is shared Delivering since 2015
Dispatch

Specifically: getting it shipped

This page covers what happens after the order is confirmed. Multiple carriers, one dispatch screen: the operator picks a service, the label prints, and the tracking number goes back onto the sales order automatically. It is the narrowest of our integration pages and the most operational.

  • Rate shopping across DHL, FedEx, UPS and regional couriers before booking
  • Label and manifest printing from inside the ERP dispatch screen
  • Tracking status and proof of delivery written back to the order
  • Freight cost reconciliation against what the carrier actually invoiced
Integration Strategy

The order is the easy part, everything after is not

Most integration projects underestimate the same thing: orders flow in cleanly, and then reality arrives — part shipments, cancellations, returns, price changes and stock that two channels both just sold.

We build integrations that handle the messy cases, not just the happy path. Orders land in the ERP as proper documents with customer, tax and pricing resolved. Stock publishes outward continuously with buffer rules so two channels cannot oversell the same unit. Part shipments, cancellations and returns flow in both directions and reconcile against the original order. Every exchange is logged, retried on failure and visible in a monitor, because the question that matters at 9am on a Monday is not whether the integration works but where a specific order got stuck.

On the outbound side we connect the same ERP to your carriers — generating AWBs and labels, pushing manifests and pulling tracking status back to the storefront so customers stop emailing to ask. Because we build ERP systems ourselves, the integration is designed with both ends in view rather than bolted onto a black box. And where you use a platform we have not connected before, our built-in REST API means it is a configuration exercise rather than a new project.

Integration capabilities

Production-Grade Integration Engineering

The capabilities that separate a demo integration from one your business can trade on.

Order Import

Orders as proper ERP documents with tax, pricing and customer resolved.

Live Stock Sync

Continuous availability publishing with per-channel buffer rules.

Price & Catalogue

Product, variant and price list synchronisation across channels.

Carrier Integration

AWB generation, label printing and manifest handover.

Tracking Updates

Shipment status pushed back to the storefront and the customer.

Returns & Refunds

Reverse flows reconciled against the original order and invoice.

Payment Reconciliation

Gateway settlements matched to orders and posted to accounts.

Part Shipments

Split fulfilment handled without breaking the customer's order view.

Error Queues

Failed messages retried, queued and visible — never silently dropped.

Monitoring Dashboard

Live view of every interface, with alerting when something stalls.

Secure by Design

Token authentication, encryption in transit and full audit logging.

Open REST API

Documented endpoints for any platform we have not connected before.

"We go beyond moving data to ensure your channels and ERP trade as one system. With integrations delivered for retailers, distributors and 3PL operators across India, the Middle East and the USA, our team blends ERP depth, API engineering and operational monitoring. From a free proof of concept to a supported production interface, we focus on creating sustainable value at every stage. Partner with us to sell everywhere and reconcile in one place."
Our Commitment to Connected Commerce — SCM Software Lab
End-to-end flow

From order placed to tracking delivered

Every step between a customer clicking buy and a parcel arriving is automated, logged and monitored — including the steps that usually go wrong.

STEP 01

Order

Customer buys on any connected channel

STEP 02

Import

Order lands in the ERP as a document

STEP 03

Allocate

Stock reserved and availability republished

STEP 04

Pick & Pack

Warehouse fulfils against the ERP order

STEP 05

Ship

AWB and label generated with the carrier

STEP 06

Track

Status flows back to the store and customer

What actually syncs

Four flows that make channels and ERP one system

Integration is not one connection — it is four continuous flows, each with its own failure modes.

Four flows, running continuously

A working integration keeps four conversations going at once: orders coming in, availability going out, shipments dispatching, and money reconciling. Each is queued, retried and monitored independently, so a carrier outage never stops orders arriving and a catalogue update never blocks dispatch.

FLOW 01

Orders In

Every order, cancellation and return imported as a proper ERP document with tax, pricing and customer resolved.

FLOW 02

Stock & Price Out

Availability and pricing published continuously with per-channel buffers so nothing is oversold.

FLOW 03

Shipments & Tracking

AWBs and labels generated with the carrier, then tracking status pushed back to the storefront.

FLOW 04

Money Reconciled

Gateway settlements matched to orders and posted to accounts, so finance closes without a spreadsheet.

Why choose us

Why Choose Our Integration Team?

Because the hard part is not the first order — it is the thousandth, on a sale day, when a carrier API goes down.

We Build ERPs TooBoth ends designed together, not bolted onto a black box.
Global + LocalIntegrations running for clients across India, the Middle East and the USA.
End-to-EndDesign, build, cutover, monitoring and long-term support.
Built for FailureRetries, error queues and alerting — because APIs do go down.
Peak-Day ReadyQueued architecture that absorbs sale-day volume without manual triage.
KPI DrivenMeasured on order latency, sync accuracy and stuck-document count.
Full VisibilityA monitor that answers where a specific order got stuck, instantly.
Open APIAny platform we have not connected is a configuration, not a project.
Cloud or On-PremDeployed wherever your ERP lives, sized for your volumes.
24x7 Support DeskSLA-backed monitoring across time zones.
Secure by DesignToken authentication, encryption and complete audit logs.
Add Channels EasilyNew storefronts and carriers onboard onto the same framework.
Trust & Security

Your Trading Data Is Safe With Us

Your order flow, customer list and negotiated pricing pass through every integration we build. We protect them with legally binding agreements and strict confidentiality protocols on every engagement.

NDA-Protected Projects

Every engagement starts with a signed NDA — before any discovery call, demo or data exchange. Your order data, customer lists and pricing stay confidential.

Full IP Ownership

You own 100% of the source code and intellectual property. No vendor lock-in, ever.

Long-Term Partnership

We build trust through transparency, reliable delivery, and ongoing support that grows with you.

Questions

Frequently asked questions

We integrate ERP with DHL Express, FedEx Ship, UPS Developer Kit, USPS Web Tools, FirstFlight, Aramex, and other carriers — providing rate shopping, label printing, AWB generation, pickup scheduling, and real-time tracking.
A multi-carrier rate engine compares rates from multiple shipping carriers in parallel for each shipment and lets you choose the cheapest, fastest, or SLA-compliant option — all from inside your ERP or mobile app.
Without integration, warehouses spend 4–6 hours/day manually generating labels. Our carrier integration collapses this to one click: rate selection, label/AWB generation, tracking update — all inside the ERP with zero re-keying.
Yes. We support international shipping with customs documentation (HS codes, CN22/CN23), IOSS/EORI IDs, and Dangerous Goods Regulations (IATA DGR) for lithium batteries, aerosols, and other restricted items.

Sell Everywhere, Reconcile in One Place

Let us connect your storefronts and carriers to the ERP you already run.